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General conditions

OleaCraft Company reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the tariff valid at the time of validation of the order. The products remain the property of OleaCraft Company until full payment of the price.

The computerized registers of OleaCraft will be considered by all parties concerned as proof of communications, orders, payments and transactions between the parties.

Caution: As soon as you take physical possession of the products ordered, the risks of loss or damage of the products are transferred to you.

shipping and return policy


Any order appearing on the OleaCraft website assumes the adhesion to the present General Conditions. Any confirmation of order implies your full and complete adhesion to the present general conditions of sale, without exception or reserve.

The confirmation of the order will be worth signing and acceptance of the operations carried out.

A summary of the information on your order and these Terms and Conditions will be sent to you in PDF format via the e-mail address of confirmation of your order.

money-card-payment oleaCraft


The fact of validating your order implies for you the obligation to pay the indicated price.The payment of your purchases is made by bank card thanks to the secure system.

In case of unavailability of product after placing your order, we will inform you by e-mail. Your order will be automatically canceled and no bank debit will be made.

All personal data provided in the form will be treated as confidential.

return damaged item


Upon receipt of the order, you must immediately and imperatively check the condition of the package. In the event of an anomaly (damage, missing or broken product), you must specify detailed reservations on the delivery note and confirm them within three working days by e-mail to OleaCraft.

The items must be returned intact and complete in their original packaging (with the labels including their references), accompanied by the delivery note, within 7 days after receipt of your package. The shipping costs of the return are at your expense, however, the shipping costs of your new order are offered to you